Move-in handover
Rental move-in checklist (Singapore): key day → first 72 hours
Getting the keys is not the same as “move-in done”. Most disputes start from missing evidence: no photos, no inventory check, no meter readings, and no written defect report within 24–72 hours. Use this conservative timeline + evidence pack + copyable message to reduce future deductions.
Conservative move-in timeline (key day → first 72 hours)
| When | What to do |
|---|---|
| Key handover (first 30 mins) | Confirm number of keys/access cards; record a quick walk-in video; photograph electricity/water meter readings with date; verify Wi‑Fi, aircon, water heater, and washer actually power on. |
| Within 2 hours | Do a full-house photo sweep: walls, floors, ceiling, windows, locks, kitchen surfaces, sink, bathroom drainage, mould/water stains. For each issue: take wide + close-up + location shot. |
| Within 24 hours | Send a numbered defects list (with photos) to owner/agent: state what you want (fix/replace/record as existing) and propose a reasonable time window. |
| Within 72 hours | Complete inventory verification (missing/damaged items added to the defects list); confirm utilities/internet splitting and payment method; document repair contact + reporting channel + response expectations. |
Your move-in ‘evidence pack’ should include
- Handover day: unit number, keys/cards count, meter-reading photos (electricity/water) with date.
- Dated photo sweep: 6–12 photos per room (wide + details), especially corners, scratches, mould, leaks, window gaps, cabinet doors.
- Defects list: one line per issue (numbered: location + description + requested action + photo reference).
- Written confirmations: utilities split, aircon rules, cooking/visitors, and repair responsibility.
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How to write a defects list (less drama, more proof)
- Use four fields per item: location, current condition, impact, requested action (fix/replace/record).
- Avoid emotional words; use observable descriptions (e.g., “bathroom floor trap backflow”).
- Attach proof: wide + close-up; for functional issues, add a short video.
- If they won’t fix it now: ask for written confirmation it’s an existing defect (conservative approach).
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Five systems to stabilise in week one
| System | What to stabilise | Watch-out |
|---|---|---|
| Utilities account | Confirm who opens the SP account, when turn-on happens, and who keeps the first bill. | For shared rentals or bundled utilities, do not assume you should open the account yourself. |
| Internet + OTP access | Keep mobile data working first; decide on home broadband only after the address and lease are stable. | Avoid getting trapped in a long broadband contract on viewing week. |
| Repair routing | Save separate contacts for owner, agent, contractor, and building/estate support. | Common-area issues and in-unit rental issues do not go through the same channel. |
| Aircon + water heater | Confirm usage limits, servicing frequency, who books, who pays, and record starting condition. | “We’ll sort it out later” is exactly what becomes a move-out dispute. |
| Cooking / visitors / quiet hours | Put house rules into chat or written notes early. | In shared housing, lifestyle rules often cause more friction than rent. |
Move-in starter budget (May 2026, conservative ranges)
These are planning ranges, not quotes. The goal is to get through week 1 without surprise spending breaking your cash flow.
| Item | Typical range | Notes |
|---|---|---|
| Bedding (pillow/linen/blanket) | S$40–220 | Rooms may not include full bedding; sleep quality first |
| Fan / small appliances | S$30–180 | Don’t rely on aircon as your only comfort plan |
| Cleaning supplies + bin liners | S$15–60 | Common ‘repeat purchase’ trap in week 1 |
| Basic kitchen set (only if you cook) | S$20–180 | Start minimal; avoid one-time overbuy |
| Small fixes (bulbs/hooks, etc.) | S$10–60 | Confirm what’s allowed before you modify anything |
Copyable message: move-in defects list template
- Hi [Name] — I moved into [address/unit] today. To avoid misunderstandings later, I’m sharing the move-in defects list (with dated photos). Please confirm which items will be fixed, and which are recorded as existing defects.
- 1) [Location] — [Issue] — [Impact] — Request: [Fix/Replace/Record] (Photos: #1–#2)
- 2) ...
- Also please confirm: utilities/internet splitting + billing cycle, aircon usage rules, and the repair contact / reporting channel. Thank you.
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