From viewing to move-in

Singapore rental signing workflow: LOI, tenancy agreement, stamp duty, handover

A rental can go wrong in the boring middle: you pay before the key terms are written down, you pay the wrong party, or you skip a proper handover record. This page is a conservative workflow from “I like this unit” to “I have the keys”: what to confirm, when money typically moves, and how to keep an evidence pack.

Conservative workflow (in order)

Step What to confirm Conservative action
1) Confirm who’s responsible Agent vs landlord vs building management Only pay the payee named in the written agreement. Avoid paying a ‘friend/assistant’ account.
2) Write down key terms before you ‘agree’ Lease term, start date, inclusions, rules, repairs, aircon servicing, break clause List your non-negotiables early (address use, cooking, visitors, remote work).
3) If you use an LOI, make it explicit What your payment/commitment actually buys you State the expiry date, the TA signing deadline, refund/offset rules, and required terms that must appear in the TA.
4) Before signing the Tenancy Agreement (TA), clause-check it The TA is the final source of truth Check deposit/deductions evidence, break clause, repairs split, cleaning standard, and the inventory appendix.
5) Handle stamp duty (if applicable) and keep proof Stamp duty rules are set by IRAS Follow the official IRAS workflow and save the reference number/receipt.
6) Move-in handover: inventory + condition record Your best protection for move-out disputes Dated photos/video of appliances/walls/floors; record meter readings; confirm keys/access cards.
7) Lock in the monthly payment + support channel Reduce late payment risk and repair confusion Set reminders, keep transfer proofs/receipts, and use one written channel for repairs.

12 questions to ask before you pay anything

  • Is the lease start date the same as key handover date? Any early move-in?
  • Lease length? Is there a break clause (earliest trigger + notice period + cost/conditions)?
  • Deposit amount, refund timeline, and what evidence is required for deductions?
  • How are utilities and internet billed (meter vs fixed fee vs markup)?
  • Aircon servicing frequency and who pays/books; how to record receipts?
  • Repairs split: who arranges + who pays + response expectations?
  • Is there a signed inventory appendix and a joint inspection process?
  • Move-out cleaning standard: professional cleaning required? scope and cost?
  • Address use/mail, cooking, remote work, visitors/overnight rules?
  • How many keys/access cards and what replacement fees apply?
  • Any house rules (smoking, pets, quiet hours)?
  • Who is the payee? Will you receive a receipt / written payment confirmation?

Message templates (facts-only, low-drama)

Confirm key terms in writing

To avoid misunderstandings, I’d like these terms captured in the tenancy agreement/appendix: start date vs key handover date, break clause (earliest trigger + notice period + cost/conditions), aircon servicing frequency and who pays, repairs split (who arranges + who pays), and the inventory + dated move-in condition photos. Please confirm, and I’ll proceed to the next step.

Verify payee before transfer

For safety, I’ll only transfer funds to the payee/account named in the written agreement. Please share the payee name and account details, and confirm in writing what the payment is for (deposit / first month / LOI). After transfer, I’ll send the screenshot and request a written acknowledgement.

Who this is for

First-time renters and relocation users who want a low-risk workflow and written clarity before paying.